FAQ'S

It's easy! Visit our distributor map to see all Solé Advance authorized distributors and services. Just choose your location to find the nearest one to you.

Absolutely. If we don't have distributors in your country, write to us at info@solediesel.com. We'll be delighted to offer you a convenient alternative.

To ensure you get the best advice and service, we prefer you purchase through our distributors, who have extensive experience in the sector. Find your nearest distributor here, and they will guide you in your purchase.

It's important that a Solé Advance authorized service performs the maintenance of your engine. This ensures your equipment receives the expert care it deserves, always using original Solé parts and consumables to extend its life and performance. Find your nearest authorized service here.

While possible, we strongly recommend that the installation and startup be carried out by an authorized Solé distributor. This prevents potential issues and ensures your product warranty remains valid.

All our Engines and Generators come with a standard 3-year warranty for recreational use, and some components have an extended warranty of up to an additional 2 years. Discover more about our warranty policy here.

Yes! Any unexpired limited warranty is transferable to new owners, provided the conditions of use and validity are met.

In the “Downloads” section for each model on our website, you can find all the necessary documentation, even for models that are no longer manufactured.

Of course. We maintain a wide stock of spare parts for most of our Engines and Generators, with some exceptions for very old models or those of low rotation. To purchase Spare Parts, contact your Solé Diesel distributor, which you can find on the distributor map here.

The serial number is on the engine plate, usually near the cooler. If the plate is not visible, the number is also engraved on the base of the injection pump.

Send us an email at info@solediesel.com, and we will indicate how to obtain the necessary documentation.

For up-to-date pricing information, we recommend visiting your nearest Solé distributor. They will provide you with all the commercial advice you need.

To keep track of your order status, it's best to directly contact your Solé distributor. They have access to the most current information and will be able to inform you about the progress of your order and the estimated delivery date.

Yes, we understand that choosing the right engine is crucial. Our distributors are experienced and qualified to offer you personalized technical advice, ensuring you find the Solé product that best suits your needs.

Registering your product is an important step in activating your warranty. You can easily do this through your distributor or authorized service center, who will handle the procedure directly with us.

If you experience any technical issues, the first thing you should do is contact your distributor or a Solé authorized service center. They are trained to diagnose and resolve any problems, ensuring your engine or generator is back in operation correctly. Find contact details on the dealer map, here.